Terms of Use

Our online store domaterialis.gr welcomes you!

By visiting the website or using material from these websites, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.


The General Terms and conditions of use of the website and purchase of the products / services of our online store (hereinafter "Terms of Use") presented and analyzed below, determine the terms and conditions of your browsing our website and use of this and the electronic of our store and govern the sales contract concluded between us for the purchase of products from our online store.

Before entering our online store, we invite you to consult the Terms of Use and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action in our online store, including your simple browsing of it. However, any action you take in our online store, such as your browsing it, your subscription to our newsletter service or the purchase of our products, is considered an unconditional acceptance of these Terms of Use.

1) What does domaterialis.gr offer?

The online store domaterialis.gr offers internet users the opportunity to buy a wide range of products at competitive prices. The company selects at its sole discretion the products that it will present to the consumer public through domaterialis.gr as well as to renew and/or withdraw them, at any time, without justification and without prior notice in any way.

Finally, the pricing policy of the company as well as the methods of promoting its products, through offers and / or discounts, are determined exclusively by it and can make changes at any time, without prior notice in any way.

2) Receiving and completing an order

Orders are completed with a specific series of steps, which are described in detail below. There is a case that a product that appears available on our website, is ultimately not available or is not deliverable within the delivery time listed on domaterialis.gr . So, in order to be fully informed about the progress of the order that you have registered but also protected from any such cases, the completion of your order is implemented through the following steps:

a) Send request for editing

We recommend that before you place your first order, you register as a user of domaterialis.gr in order to make your service easier and better served by the staff of our online store. The steps you need to follow to place your order are listed below:

You select the product/s and add it/s to the "shopping cart"
Go to "shopping cart"
Fill in all the details of your request for order, which appear on the order form
Submission / registration of an order
Check the email address you have given us to receive an automated message for your order. This message contains the details of the order request and a copy that our company will receive.

Every time you send a request to our company to order, you must have prior acceptance of these terms of use, which govern transactions between us in their entirety.

Do not forget that your requests are received by our company with the explicit reservation of the thorough availability check of the products included in your order request, since at this stage the processing of your request by our company has not yet begun.

Finally, we inform you that our company follows a strict policy of protection of your personal data and only with your explicit consent (which you provide by sending the form) are collected and processed, in the most secure and diligent way.

b) Processing order request

At this stage, our company thoroughly checks the availability of all the products mentioned in your order request. Particularly:

In case there is availability of all the products mentioned in your request within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The shipment of the products will be made according to the delivery schedule of our partner courier company.
In case there is not one of the items you ordered available and / or that a product can not be available at the delivery time listed in our online store, then our company partner will contact you by phone or e-mail , in order to inform you about the unavailability.
In the event that for any reason none of the above two communications becomes possible within 10 days of the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.

c) Phone delivery

In case you choose to place your order by phone, you must know these terms and conditions.

With the final registration of your order by our service department, you automatically accept all the terms and conditions.

3) Payment - order payment

To pay for the products you are interested in buying, you can choose from the ways suggested by our company.

First you decide which payment process suits you. Then select the corresponding payment method at the appropriate point of your order request form and finally enter your necessary details.

Finally, we would like you to know that shipping and cash on delivery are free for all orders shipped within Greece if they exceed € 60.00. For orders with a total amount of less than or equal to 60.00 €, the shipping costs are 5 €.

We remind you that our company follows a strict policy of protection of your personal data and all payment details that you send us are collected and processed with complete security and diligence and only after your consent is provided by sending the request of your order. Regarding payments using a credit card, our company in cooperation with the National Bank takes all the necessary security measures that ensure the maximum possible protection of your electronic transactions. Our company uses the SSL protocol that provides maximum security in communication between electronic payment systems.

4) Delivery of products and shipping costs

Simultaneously with the confirmation of your order, our company informs you about the estimated delivery time of the products you have chosen, which depends on the area you have chosen to have the products sent to you.

The order will be sent to you by our company or by a carrier of our absolute choice, during working days and hours (Monday - Wednesday - Saturday: 09:00 - 15:00 and Tuesday, Thursday and Friday: 09:00-14:30 and 17:30-21:00).

Based on the delivery schedule of the cooperating courier company, the deliveries are implemented as follows:

within Athens within 1-2 working days from the moment your order will be registered in our online store
in the prefecture capitals within 2-3 working days from the moment your order will be registered in our online store
in other areas within 2-3 working days from the moment your order will be registered in our online store, with the exception of remote areas where delivery can be made in 4 working days

Our company is not responsible for any delays due to force majeure or events that do not affect its control. Our company is not responsible for causes of delivery delays due to delays at customs, intermediate loading-unloading areas, transport strikes or other strikes that affect the delivery of products to our company's warehouses by our suppliers, etc.

In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product.

Although our company takes all possible measures to meet your need for information regarding the possible lack of availability of a product, there is a possibility of unexpected shortage or non-availability of the product by our suppliers even after confirmation of your order. In this case, our company will again make every effort to contact you with the information you have provided in order to inform you of any possible completeness and to consult with you about the new delivery or delivery of another product or cancellation. of the order free of charge for both parties and the interest-free refund of any money you may have paid within a reasonable time.

When completing your order you can choose to pick up from our store in Athens. In this case, the products you ordered will be reserved for you for 3 working days and during this period you can come to Attiki stores at any time and pick up your parcel. After the above period, your order is automatically canceled. The address of the store is Marathonos Avenue & amp; Bakogeorgiou PC 190 05 Nea Makri. Our partner will contact you by phone for the day and time when your order will be ready to receive.

Finally, we would like you to know that shipping and cash on delivery are free for all orders shipped within Greece if they exceed € 60.00. For orders with a total amount of less than or equal to € 60.00, the shipping costs are € 5 while the cash on delivery service is free.

5) Use - Function - Website content

Both the company and the user - consumer are committed to the correct and based on good faith and business ethics, use and operation of the website.

In order for the access to domaterialis.gr to be correct and complete, the activation in the browser, the JavaScript language as well as the possibility of receiving cookies is required. You must also have an Internet Explorer version over 6 or a Mozilla Firefox version over 3.5 or a similar web browser version installed. We recommend that you use the latest versions of browsers as well as Adobe Flash Player to display additional graphics.

The user - consumer - member of domaterialis.gr acknowledges and accepts that in order to use some of the services of domaterialis.gr he may need to download to the E / Some of the upgraded electronic software packages. The company reserves the exclusive right, and the consumer unreservedly accepts, to permanently or temporarily suspend the operation of domaterialis.gr with or without notice to the users / members and visitors of domaterialis.gr.

In any case the user - consumer - visitor - member undertakes the obligation and accepts that they will not use domaterialis.gr for sending, publishing, sending by e-mail or other means of any content that is illegal Harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, transmit in accordance with the law or contractual or managerial relationships (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other third-party property rights, contains software viruses or any other code, files or programs, designed to interrupt, damage, destroy or equip any computer software or hardware, intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content is used to collect or store personal data about other users.

The company takes care daily of the correct and accurate publication of all the information related to the products that it promotes and promotes from domaterialis.gr . Our company is not responsible for any errors in the operation of the online department store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors, typographical and / or "human" errors and / or incorrect information from suppliers, even through its negligence.

Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail to the e-mail address info@domaterialis.gr and/or contact us at tel. +30 22960-94355. In any case, however, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue.

The commercial strategy of our company and its pricing policy are fully harmonized with the provisions on protection of competition. For this reason, the prices of the products sold at domaterialis.gr may differ from other similar products sold at other points of sale, as our company occasionally makes product offers or other promotions whenever it deems it necessary for the most appropriate achievement of its business objectives.

Η εταιρία μας έχει το αποκλειστικό δικαίωμα να μεταβάλει την τιμή οποιουδήποτε προϊόντος, οποτεδήποτε, αναιτιολόγητα και χωρίς προηγούμενη ειδοποίηση.

6) Copyright

All content on domaterialis.gr is the copyright of the company and is protected by the relevant provisions of current domestic and international law and international copyright conventions. Indicatively, the texts, the files of all kinds, marks/logos, the layout of domaterialis.gr, the programs, the photos, the plans, the commercial and financial data, etc. are mentioned. The copyrights of third parties, such as e.g. partners, collaborators, etc. It is expressly forbidden to copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above data, without any explicit prior written consent. of the company. Any action contrary to the above prohibition may constitute an infringement of the intellectual / industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and negative damage caused to it.

The company has the ability to commercialize (either by itself or by third parties) all the data displayed on domaterialis.gr as well as the modification of this data whenever it wishes with or without prior notice to users - consumers - members of " domaterialis.gr ", who unreservedly accept the above possibility of the company.


7) Data and systems security

Our company takes all necessary measures (data encryption, etc.) to seamlessly secure personal data and transactions. Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. Encryption is valid in all stages and all procedures of transaction and sending of your personal data - data to and from domaterialis.gr as all indicative in the shopping cart, in the wish list, in your personal page of a registered user , on the account creation page of the registered user, on the order form, when transferring data to and from the company, etc.

The passwords used for your identification are: i) the Password (e-mail or username) and ii) the Personal Security Code (password). Every time you register them, they provide you with absolute security access to your personal information. You can change the above codes at any time and as often as you wish.

The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately. Our company is not responsible for the use of the secret code by an unauthorized person.

For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using if possible not only letters and numbers but also symbols to create your passwords.

8) Limited liability of the company

The user- member of domaterialis.gr explicitly, irrevocably and unreservedly accepts the absolute right of the company to stop using his / her passwords to the services of domaterialis.gr and to discontinue the content and information of domaterialis.gr whenever it deems that these terms are being violated by it. The company may also suspend, suspend or modify the operation of domaterialis.gr in whole or in part, permanently or temporarily at any time with or without prior notice to the user - consumer - member of strong > domaterialis.gr.

The company is not responsible in the event that for any reason, including negligence, the operation of domaterialis.gr is interrupted or it becomes difficult and / or impossible to access it and / if "viruses" are detected »Or other malicious software and transmitted to the terminals of users / visitors, or if unauthorized third parties interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper operation or stealing information about personal data of domaterialis.gr customers and registered users .

Furthermore, the company bears no responsibility in relation to the consumer's communication with third parties that may be advertised on domaterialis.gr , while it is not responsible for any issue arising from the possible conclusion of any kind of commercial transaction between the user / member and the third advertiser.

Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature, nor for any loss (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, lost profits, monetary satisfaction, etc.) by users - consumers - members of domaterialis.gr or third parties for reasons related to the operation or not and / or its use domaterialis.gr and / or inability to provide services and / or information available to the company through domaterialis.gr and / or any unauthorized third party interference in products and / or services and / or information available through it and / or security vulnerabilities.

In any case, however, and if any of the above is due to a proven deceit of the company, the company is only liable to cover any positive loss of the injured party that comes and is directly related to the above and the deceit of the company. Likewise, all the limitations of liability stated in these terms of use which are recognized and accepted by the user-consumer-member of domaterialis.gr in their entirety, as valid and in accordance with good faith and transactional manners.

9) Links to other websites

domaterialis.gr may contain references to websites, for the content and services of which you are not responsible. The company does not guarantee the constant and secure accessibility of websites, which may contain references to domaterialis.gr. In addition, our company is not responsible for the content and services of these websites and for any problems that may arise during the visit - use of these websites, the user - visitor must contact directly to the administrators of these sites, who are solely responsible for remedying the problem. The company in no case accepts or adopts the content or services of the websites and pages to which it refers.